Natural Wave

Terms & Conditions

By purchasing from Wysdom La’Dawn, you agree to the following terms and conditions. Please read this page carefully before completing your order.

1. Product Use & Expectations

• All products must be used responsibly and in accordance with the care instructions provided.
• Results may vary depending on individual hair type, lifestyle, maintenance, and styling techniques.
• Raw hair textures may have natural variations in pattern, color, and fullness as they come from real, single donors.
• Minimal shedding and tangling may occur with all human hair extensions.

2. All Sales Are Final

Due to the nature of our products—including raw hair, lace products, wigs, and hair care items—all sales are final.
We do not offer cancellations, returns, refunds, or exchanges once an order is placed.

3. Incorrect or Damaged Items

If you receive an incorrect or damaged item, you must contact us within 48 hours of delivery with the following:
• Your order number
• Clear photos of the item(s) received
• A description of the issue

Items that have been worn, installed, washed, dyed, brushed, altered, or manipulated in any way are not eligible for review or replacement.

4. Shipping & Address Responsibility

• Processing time is 1–2 business days before shipment.
• Standard U.S. shipping takes 3–7 business days depending on carrier volume.
• Tracking information will be emailed once your order ships.

Wysdom La’Dawn is not responsible for shipping delays caused by carriers, weather conditions, or incorrect shipping information entered at checkout.
We are not liable for:

• Delayed packages
• Lost or stolen packages marked as delivered
• Packages delivered to an incorrect address due to customer error

Please double-check your address before completing your purchase.

5. Intellectual Property

All content on the Wysdom La’Dawn website—including product descriptions, images, logos, graphics, branding, and written copy—is the exclusive property of Wysdom La’Dawn.
It may not be copied, reproduced, altered, resold, or used for commercial purposes without written permission.
Unauthorized use may result in legal action.

6. Order Acceptance Rights

Wysdom La’Dawn reserves the right to cancel or refuse any order at our discretion, including cases involving suspected fraud, incorrect information, or policy violations.

7. Privacy & Data Protection

Your personal information is used only to process your order, improve our services, and keep you informed about product updates (if subscribed).
We will never sell, trade, or share your information with outside parties.

If you have any questions regarding these terms, please contact us directly. Your trust is important to us, and we are committed to providing a transparent, luxury shopping experience.